INITIAL TROUBLESHOOTING

Chromebooks

1. Confirm that the Chromebook is connected to the Internet

2. If there are network problems, see your education center instructor OR restart your home router.

3.  Confirm you are logged into the Chromebook with the correct user account.

   • For example:

4. Check that the battery is not low

5. Log out and back in to your account

6. Restart the Chromebook

7. Contact Support via one of the options below.