
INITIAL TROUBLESHOOTING
Chromebooks
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Confirm that the Chromebook is connected to the Internet
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If there are network problems, see your education center instructor OR restart your home router.
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Confirm you are logged into the Chromebook with the correct user account.
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For example:
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Check that the battery is not low
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Log out and back in to your account
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Restart the Chromebook
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Contact Support via one of the options below.